Distribution Network and Location Analysis for a Mobile Money Operator in Madagascar

In 2021, MASAE was commissioned by the World Bank and the IFC to help a leading Mobile Money Operator (MMO) in Madagascar strengthen its distribution network. The project focused on analysing agent locations and identifying areas with unmet demand, supporting the expansion of financial services in underserved regions.

Geography

Technologies

Client

World Bank / IFC

Year:

2021

Regions

Why This Matters

Mobile money services are essential for promoting financial inclusion, particularly in regions with limited access to traditional banking. Optimising agent networks ensures that more people can access secure, convenient financial services, driving economic growth and social development.

Our Approach

  • Location Analysis:
    Used geospatial analysis to map existing agent locations and identify gaps in coverage.

  • Business Intelligence:
    Provided data-driven recommendations to reinforce the MMO’s distribution strategy.

  • Strategic Advisory:
    Supported the client in implementing changes to maximise reach and efficiency.

Results and Impact

The analysis enabled the Mobile Money Operator to expand its network, improve service delivery, and contribute to greater financial inclusion across Madagascar.

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